['Privacy Policy\n\nAt Sparkle Homes Cleaning Ltd, protecting your privacy is a priority. This privacy policy explains how we collect, use, and safeguard your personal information when you use our online platform. By engaging with our services, you agree to the practices described herein in compliance with applicable data protection laws including the General Data Protection Regulation (GDPR).\n\nInformation We Collect \nWe collect personal information that you provide voluntarily when using our platform or requesting our services. This may include your name, contact details, address, and payment information necessary to fulfil your cleaning service requests. Additionally, we may collect technical data such as your IP address and browser type for analytics and service improvement purposes.\n\nHow We Use Your Information \nThe personal data we obtain is used solely to deliver and manage our domestic cleaning, deep cleaning, carpet and upholstery cleaning, end of tenancy cleaning, and window cleaning services efficiently. We may use your information to communicate with you regarding bookings, service updates, or any matters relating to your account. Your data will not be shared with third parties except where required by law or with trusted partners assisting in service delivery, subject to appropriate confidentiality agreements.\n\nData Security \nWe implement reasonable physical, technical, and administrative measures to protect your personal data against unauthorized access, loss, or misuse. Access to your information is restricted to authorized employees and contractors involved in service provision and support.\n\nYour Rights \nUnder data protection regulations, you have the right to: \n- Access the personal data we hold about you \n- Request correction of inaccurate or incomplete information \n- Object to or restrict the processing of your data under certain conditions \n- Request deletion of your data where there is no legal requirement to retain it \n- Data portability where applicable \n- Withdraw consent at any time for data processing based on consent without affecting the lawfulness of prior processing\n\nTo exercise your rights, you may contact us at our physical address provided below. We will respond promptly to your requests in accordance with legal requirements.\n\nData Retention \nWe retain your personal data only as long as necessary to provide our services and comply with legal obligations. Once data is no longer required, it will be securely deleted or anonymized.\n\nCookies and Tracking Technologies \nOur online platform may use cookies and similar technologies to enhance user experience and gather analytics. You can control cookie preferences through your browser settings.\n\nThird-Party Links \nOur service may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.\n\nChanges to This Privacy Policy \nWe may update this policy occasionally to reflect changes in our practices or legal requirements. Updated versions will be posted on our online platform with the date of revision indicated.\n\nContact Information \nIf you have questions or concerns about this privacy policy or how your data is handled, please contact us at: \nSparkle Homes Cleaning Ltd \n45 Highgate Road \nSuite 3B \nLondon, Greater London \nNW5 1RN \nUnited Kingdom\n\nWe are committed to protecting your privacy and ensuring your experience with our cleaning services is safe and secure.', 0.0010976000000000002, 'gpt-4.1-mini']