Terms of Service

Clear terms, responsible use, and a secure shopping experience.

Acceptance of Terms

Welcome to Melitza. By accessing our website, browsing our collections, or placing an order, you agree to be bound by these Terms of Service. These terms are designed to explain the rules, responsibilities, and conditions that apply when using our website and purchasing products from our store.

If you do not agree with these terms, you should discontinue use of the website and related services. Continued use of the website indicates your acceptance of the current terms and any future updates posted on this page.

Website Use

You agree to use the Melitza website only for lawful purposes and in a respectful manner. Users may browse products, review information, create orders, and communicate with our team for legitimate shopping or support purposes.

You must not misuse the website by attempting unauthorized access, interfering with security features, transmitting harmful code, scraping content at scale, or using the website in a way that disrupts normal operations.

We reserve the right to restrict or terminate access to users who violate these standards or misuse our services.

Products & Availability

Melitza offers women’s apparel including jackets, t-shirts, skirts, and other fashion items. We work to present accurate product descriptions, images, sizing details, and availability information.

However, product colors may vary slightly depending on screen settings, lighting, or device displays. Inventory may change without notice, and some products may become unavailable after being added to cart.

We reserve the right to limit quantities, discontinue products, update descriptions, or correct listing errors when necessary.

Pricing & Payments

All prices shown on the website are listed in the applicable currency presented at checkout. We strive to maintain accurate pricing; however, typographical errors or technical issues may occasionally occur.

If a pricing error is discovered after an order is placed, we may contact you with available options, including confirmation at the correct price or cancellation of the affected order.

Orders are subject to payment authorization and verification before shipment. We reserve the right to decline or cancel transactions that cannot be validated.

Topic Details
Pricing Subject to update without prior notice
Payment Review May require authorization checks
Order Cancellation Possible if payment cannot be completed

Orders & Shipping

When you place an order, you agree that all billing, contact, and shipping information provided is accurate and complete. Orders may be delayed or canceled if essential information is missing or incorrect.

Shipping timelines are estimates and may vary due to carrier operations, weather, peak demand, or circumstances beyond our control. Additional shipping details are available in our Shipping Policy.

Returns & Refunds

Eligible returns and refund requests are handled according to our Return & Refund Policy. Customers are encouraged to review that page for return windows, refund timelines, eligibility requirements, and process instructions.

We reserve the right to deny claims that do not meet stated conditions or that involve misuse of the return process.

Intellectual Property

All content available on the Melitza website, including text, branding, logos, graphics, product images, layouts, and original design elements, is owned by or licensed to Melitza and protected under applicable intellectual property laws.

You may not copy, reproduce, republish, distribute, or commercially exploit website content without prior written permission.

Limitation of Liability

Melitza works to provide accurate information and dependable service, but the website and services are provided on an as-available basis. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from use of the website, delays, interruptions, or unauthorized access.

Nothing in these terms limits rights that cannot legally be excluded under applicable law.

Changes to Terms

We may update these Terms of Service from time to time to reflect operational, legal, or website changes. Updated versions become effective when posted on this page. Continued use of the website after updates indicates acceptance of the revised terms.

Store Information

Store: Melitza

Address: 2300 Maple Ave Unit 60, Torrance, CA 90503, United States

Email: support@melitza.com

Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday

Website: melitza.com

Thank you for visiting Melitza and for using our services responsibly.